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Training
"I didn't know it would do that! I use to take
a week to do that by hand!" Sound familiar? Chances are you have done
something with your system that seemed to take forever only to find out there
was a better way to do it. So what do you need? Training!
When The System Is New
Training for a new system is absolutely indispensable! Without it, your
organization may never realize the full potential of your system. Why spend
money on a new accounting system without getting the proper training? Why would
you risk your organization’s success without training?
You would never purchase a new car without knowing what is included and how it
works. And surely you would never try to rewire a house without knowing the
importance of what wire goes where.
Knowing how to use your system properly, with proper training, makes you more
efficient and gives you the insight your users need to make your system
implementation a success.
After the upgrade?
You have the new upgrade of your software loaded, your data has been migrated,
you have tested it, and so you are ready to go. Right? Wrong! Just because the
software has the same name doesn’t mean that you have the same product. As a
matter of fact, when an upgrade comes out, many times the code (what makes the
system do what it does) has changed so much that processes may have been changed
within the system. Knowing this is absolutely vital to ensuring a return on your
upgrade investment both in time and money.
Proper training ensures that your organization is able to take advantage of the
new features in the system. This gives you a competitive advantage because your
people are more familiar with the functionality of the system before actually
making live entries. Improving efficiencies by being able to have your users
aware of all the added functionality of your system improves the time it takes
to receive maximum benefit from your system.
Post-upgrade training gives your staff the knowledge they need to use the new
features. That strengthens your performance while on the phone with a client,
processing an order or closing out the month.
So what is the best way to get training?
The best way to get training is direct one-on-one with an L. Kianoff consultant.
We can come to your location and train all the system users. This gives you
concise training on your specific organization’s needs. Additionally, it allows
you to get real examples of how the system can address the processes your
organization uses. You can see how the process works with real data, which
allows you to get an instant grasp of the role your system can play. We also
offer a wide range of training classes with certified instructors.
Now do you see how important training is to an organization with a new or
upgraded system? We certainly can because after 17 years of software
implementation, L. Kianoff has found out that the most successful system
implementations are those that have good training along the way. It always puts
your organization in a better position to succeed. For more information on
training options available from L. Kianoff on Microsoft Business Solutions Great
Plains, Best MAS 90 • MAS 200, FRx Financial Report Writer or Crystal Reports,
give us a call at our office at (205) 592-9990 or visit our website at
www.kianoff.com/training for detailed descriptions of training center classes
available and to sign up for an upcoming class.
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